100% flexible, 100% remote. Join one of the top VA companies in the UK!

The role of a ‘Virtual Assistant’ is exactly that: working to assist someone – typically a small business owner – but virtually (i.e. remotely). So that means you’ll work remotely and do work that has a focus on helping our clients better leverage their own time, by delegating what they can to you as their VA.

A Virtual Assistant will usually have a broad range of skills, often built from a background in administration, executive assistance, project management, day-to-day marketing support and similar such “hands on” roles that keep businesses moving forward. You can see a good overview of the tasks we support clients with at Virtalent here.

Some Virtual Assistants prefer to specialise in a particular area – PA support or digital marketing, for example – but others are ‘all-rounders’ who have spent their careers doing everything from blog writing to booking flights!

All Virtalent VAs work flexible hours, from home offices (or your friendly neighbourhood co-working space!), across the UK.

We don’t often blow our own trumpet, but our team tell us continually that they absolutely love working with Virtalent. Many have worked with our competitors and would never go back.

But why?

• You’ll work with a like minded team of experienced, talented professionals. We’re very stringent about who joins our ranks! That means you’ll always be (virtually) surrounded by other people that want to perform at their best, not cut corners.
  
• You’ll be a part of a real community. What’s the best restaurant near Liverpool Street? Should my client pay their international clients by Transferwise or Revolut? At Virtalent, you have a wealth of information at your fingertips – including direct contact with our very accessible internal team if you ever need – making your life easier and your client even happier!
  
• You’ll receive proper support. From detailed client briefs you can choose to accept or reject, to an easy-access portal to log your time to, we have it all covered.
• Unlike some of our competitors, we won’t charge you any hidden fees. You’ll receive your invoice payments directly into your bank account. You earned it. Simple!

We’ll assess your application as soon as we can. 

In busy periods, we aim to give you a decision on whether you have passed through to the next stage of the process within a maximum of 3 weeks. However we do try to let you know much sooner than that.

We will carry out an initial review of your written application. If you wow us on paper, you’ll then be asked to take a further assessment which will include a video-based assessment so we can hear more about you.

If you pass the further assessment and video stage with flying colours, the selection team at Virtalent will invite you to a video call. At that point, they will make a final decision on your application.

The process is stringent, but is not unnecessarily time-consuming so please do apply if you feel you have what it takes to work as a Virtual Assistant!

Yes! It is rare for a Virtalent Virtual Assistant to work with just one client, but it is also totally up to you. 

VAs love the flexibility that Virtalent allows them – they can work on their own business, or we can assign them an extra client at Virtalent to support!

To be considered, you must have a minimum of 8 years’ relevant professional experience. 

By “relevant”, we mean time spent working in roles that directly relate to the work of a Virtual Assistant – those hedonistic years spent as a trapeze artist might not count, for example.

We offer a flexible opportunity which most Virtual Assistants adore.

You’re welcome to support a handful of Virtalent clients, as long as you can sustain the high standard we expect whilst balancing your other commitments.

But, don’t worry, we’ll ask you more about your availability and capacity for client work during the application process. Whether you’d rather be paired with a client looking for 10 hours per month – or 40 – we’ve got you covered.

Once we have your invoice on file, you’ll be paid directly into the bank account you’ve given us. We typically agree 30 day terms with all VAs, but will generally pay you sooner!

Unlike some of our competitors, there are no hidden fees or charges to pay on what you earn from your work at Virtalent. You’ve supported your clients, so you’ve earned it!

You will log your time via the Virtalent Task Portal. For any work you do for a client – from making a call to working on a project – you simply log in to our portal, click “start timer” and crack on.

When you’re finished, you’ll hit the “stop” button, then assign the time log against a task within your client’s project. Simple. The client knows exactly how long you’ve spent on that task, as do you.

If you’re extra curious, you can also explore or export your timesheets in more detail, filtering them by client, project, task or date. We promise our tool is just as good as the rest!

If you have successfully joined Virtalent, you’ll be ready to receive client briefs from our Selection team. We’ll first look at our notes from the consultation call we have with each new client we speak to, before making our preferred selection (hopefully you!).

Each time we would like to recommend you to a client, we’ll send you a copy of this “client brief”. This will give you an overview of what the client’s business does and what they need help with.

You’ll then let us know if you would like to be considered. If you’d prefer not to be, we’ll keep you in mind for the next opportunity.

If you agree to be matched together, and the client likes the sound of your profile, you’ll both speak on the phone. This helps you both check you’re the right fit for one another, before getting started.

You’ll generally work with your new client on a long-term basis (not just a few weeks!) and in most cases, instead of completing very small one-off tasks for them here and there, they’ll prefer to involve you in all sorts of areas of their business. They will have ideas, but this is where your own experience and expertise count too!

No, you must reside in the UK. There are no exceptions to this rule.

Why? Well, because this is what our clients come to us looking for.

All clients want to work with an experienced professional, in the UK, who speaks English to a native or fluent level. This is typically because they are in the UK and do business in English themselves, but this can also be important to them for a variety of other reasons – ranging from ease of communication, to data security concerns.

You must have access to your own computer, with any relevant software installed – software you’d need to deliver support to a client as their new Virtual Assistant. MS Office, for example.

Other than access to a Virtalent email account and access to our Task Portal, we do not provide any equipment, software or working space.

That means:

• Your computer should be reliable and reasonably new, so that you can efficiently carry out the tasks required of you.
  
• You must have an anti-virus system operating on your computer.
  
• The computer must be connected to reliable broadband Internet (sufficient speed to use video-calling software such as Skype).
  
• For data security, confidentiality and safeguarding reasons, this computer must not be shared with anyone else in your household and access must be protected by a password, security device or pin number.
  
• You must own a mobile phone and be happy to use this for occasional phone calls with your client.
  
• You must also be able to work alone in a quiet environment free from distractions, at a desk (the dining table soon becomes uncomfortable!).

Yes. All Virtual Assistants work with us on a self-employed basis.

If successful in joining our community, you will be working with a Virtalent client that we have introduced to you, as a self-employed freelancer.

You always set your own hours, decide where you work (so long as it’s in the UK) and decide how best to support your client, based on your own experience and expertise.

Together with the client, you’ll agree on what specific task/projects you will support them with – requirements that will likely change over time. We’ll give you a broad outline of what the client came to Virtalent looking for, but it’s up to you to agree on the details. We’ll leave it to you.

When delivering support to the client, we’ll trust you to deliver your support to the high quality standard we expect. You already passed our stringent selection criteria.

We don’t typically get involved – that’s unless you or the client ask us to step in. At that point, if you’re not happy – either with the client, the work they’ve asked you to do, or Virtalent – let us know. If we can’t help turn things around, you always have the right to say “no thanks”.

When it comes to your business, if you are not currently registered for self-assessment with HMRC, it’s important to complete this step before the commencement of any contract formed between you and Virtalent. You will be responsible for paying your own tax and National Insurance contributions, as well as managing any other aspects of your business.

Please do note, however, that you’ll never be asked to pay any sneaky hidden fees to Virtalent, either as an “application fee” to join our community or whilst working with us.